At cmd77, protecting your personal information is not merely a legal obligation — it is our commitment to every member. Find out how we collect, use, and protect your data transparently and responsibly.
Every action we take in managing member personal data is guided by six core principles of transparency and accountability.
All data transmitted between your device and cmd77 servers is protected by 256-bit SSL encryption. Sensitive information such as banking details and passwords is never stored in plain text.
Cmd77 has never and will never sell, rent, or trade member personal information to any third party for marketing purposes. Your data belongs to you, not us.
You have full rights to access, correct, transfer, and delete your personal data. Data-related requests can be submitted at any time through our support team .
All our data management operations comply with Malaysia's Personal Data Protection Act 2010. We continuously monitor legislative changes to ensure ongoing and comprehensive compliance.
Cmd77's security system operates 24 hours a day, 7 days a week. Any unauthorized access attempts are automatically detected and immediate action is taken to protect member data.
We clearly inform you of what data is collected, why it is collected, and how long it is retained. There is no hidden data collection or undisclosed purpose beyond what is stated in this policy.
When you register and use the cmd77 platform, we collect several categories of information to ensure the services we provide run smoothly, securely, and in line with your needs as a member. This data collection is carried out transparently and solely for the purposes stated in this policy.
Information you provide directly:
Information collected automatically:
Note: We do not store your full credit or debit card number. All payment details are processed through registered payment gateways that comply with PCI-DSS standards.
Every piece of data we collect has a clear purpose. cmd77 uses your personal information solely for purposes related to delivering our services and complying with applicable laws.
| Purpose of Use | Types of Data Involved | Legal Basis |
|---|---|---|
| Member account management | Name, email, phone number | Contract performance |
| KYC Verification | Identity documents, address | Legal Obligations |
| Transaction processing | Banking details, deposit history | Contract performance |
| Fraud prevention | IP, activity logs, transaction patterns | Legitimate Interests |
| Customer Support | Communication history, account records | Contract performance |
| Marketing Communications | Email, phone number | Your consent |
| Platform improvements | Anonymised usage data | Legitimate Interests |
You may withdraw consent to receive marketing communications at any time by contacting our support team. Withdrawal of consent will not affect any processing carried out prior to that point.
Cmd77 processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA). We rely on one or more of the following bases depending on the purpose of processing:
In all situations, we only process data that is strictly necessary for the stated purposes — a principle known as "data minimisation" in good data protection practice.
Cmd77 does not sell or trade member personal data to any party. However, in certain limited situations, we may share information with trusted third parties for operational and legal compliance purposes:
All third parties with whom we share data are bound by data processing agreements that require them to handle your information to the same high standards of security and confidentiality that we uphold ourselves.
Reminder: cmd77 will not transfer your personal data across international borders unless there is a clear legal requirement or with your explicit prior consent.
Cmd77 retains your personal data for as long as necessary to fulfill the purpose of collection or as required by Malaysian law. Generally, active account records are kept for the duration of your active membership, while financial and KYC records are retained for a minimum of 7 years after account closure to comply with financial regulatory requirements.
To protect your data, cmd77 implements multiple layers of technical and organizational security:
In the event of a security incident involving your personal data, cmd77 will notify you within 72 hours of becoming aware of it, in line with data protection best practices.
Cmd77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your gaming experience. More information on managing cookies in major browsers can be found in your browser's help section.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. cmd77 fully respects and facilitates the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or incomplete, you have the right to request an immediate correction through your account settings or by contacting customer support.
In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes. The objection will take effect immediately upon receipt.
You may request your personal data in a machine-readable format for transfer to another service provider if needed.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is resolved or a review is carried out.
To exercise any of the above rights, contact our data protection team via live chat or support email. All requests will be verified before processing to ensure the security of your account.
The cmd77 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from anyone under the age of 18.
If we discover that we have collected personal data from someone under the age of 18 without proper verification, we will immediately take the following steps:
Parental Responsibility: We encourage parents and guardians to monitor their children's online activities. If you suspect that a child has registered on our platform, please contact us immediately.
Cmd77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.
When we make significant changes to this policy, we will notify you via:
We encourage you to review this Privacy Policy page periodically. Continued use of the cmd77 platform after any changes are published will be deemed acceptance of the updated policy.
Cmd77 has appointed a Data Protection Officer responsible for ensuring our compliance with applicable data protection laws. If you have any questions, concerns, or complaints regarding how we handle your personal data, we encourage you to reach out to us.
You may contact our data protection team through the following channels:
We are committed to handling every privacy enquiry or complaint seriously and within a reasonable timeframe. Your satisfaction and trust are our priority.
cmd77's Commitment: We will never contact you to request your password, PIN, or account security details through any channel. Please be vigilant against fraudulent attempts impersonating cmd77.
Answers to the questions most frequently asked by our members regarding data protection and privacy.
Join millions of members enjoying the best online entertainment experience with the peace of mind that their personal data is always safe and fully protected by cmd77.